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Download JQ-210Manual.pdf
Congratulations on your purchase of the JQ-210
Digital Postal Scale!
We know you' ll want to get started using the JQ-210 as quickly as
possible, but we recommend that you read this manual and are familiar
with the operation of the JQ-210 before you begin. This manual explains step-by-step
instructions for the following:
Page
JQ-210 Product Description................ .........................3
Specifications and Features .........................................4
List of Accessories .......................................................4
Keypad Layout ..............................................................5
Safety Instructions ........................................................6
Power Requirements ...................................................6
Scale Setup and Calibration..........................................7
Scale Operation ............................................................8
Simple Weighing Mode..................................................8
Tare Weighing Mode .....................................................9
Postal Rate Calculation Mode .......................................9
Additional Mailing Service Calculations........................10
Frequently Asked Questions/Troubleshooting ............11
Warranty & Service Policies .......................................12
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The JQ-210 Digital Postal Scale is
preprogrammed at the factory with postal rates, and it is possible to operate
the unit immediately without a connection to a PC. However, to ensure that
you are operating with the most current rates, we recommend that you initialize
the system via a PC/Internet connection with current rates before operating
the scale.
Important: A Windows-compatible PC and Internet onnection are required
to update the scale with current postal rates. Users who do not have the
benefit of a PC/Internet connection may order a Software Chip Replacement
which contains current postal information for the JQ-210 from J Quality
Customer Service.
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To order a Software Chip Replacement,
note the serial number from the bottom of the scale and have it ready.
Call
J Quality Customer Service at: (626) 821-1391, 8AM to 5PM Pacific
Standard Time, or visit our website at
http://www.jquality.com
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The JQ-210 Digital Postal Scale calculates postal rates by weight
and mailing class in a user-friendly manner, and features FREE and DIRECT
updates via the Internet. A simple download from a PC/Internet connection
using the serial cable and software included with this scale means that
users will never need to manually program rates when they change.
Also, fees for special mailing zones can be determined
by simply entering the destination Zip code and mailing class. The JQ-210
makes it easy to determine the best and most economical method for mailing
parcels and envelopes up to 10 lbs.
The JQ-210 calculates and displays the following
Postal Rates and Service Charges:
First Class (up to 13 oz.)*
Priority Mail**
Express Mail**
Canada and Mexico (up to 4 lbs. only)*
International** (up to 4 lbs. only)*
Certified
Merchandise
Return Receipt
Restricted Mail
*Limit determined by actual U.S. Postal
Rate Table.
** Zoning rate tables may apply for certain weight ranges.
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Note: Certain mailing classes and
additional postal services may require validation from a local U.S. Postal
Service Station. Clarification of rates and fees, and additional service
fees are available online from the U.S. Postal Service¡¯s website
:
http://www.usps.com
As postal rates are subject to change, rates provided by the JQ-210 are
for informational purposes only and not for any commercial use. |
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Specifications and Features
Model:
JQ-210
UPC Code:
688279-310312
Product Description: Digital Postal Scale
Display:
LCD
Power Requirements: 9V battery or AC/AC 9V adaptor
(2AAA
batteries required for Remote)
Auto Shutoff:
When scale is idle for >2 minutes
Weight capacity: 10 lbs. (4.5
kg)
Weight Increments: 0.1 oz. (2 g)
Accuracy:
± 0.3 oz. (8 g)
Units of measure: lbs./oz. >>
lbs. only >> oz. only >> metric (grams/kgrams)
Unit dimensions & weight: 7.5” x 6.2” x 1.75” - 14 oz. (main unit)
3.4”
x 2.3” x 0.62” - 2 oz. (remote unit)
Operating Temperature: 32° – 104°F or 0° – 40°C
List of Accessories
After unpacking, be sure you have the following items:
• JQ-210 Digital Scale
• JQ-210RC Infra-Red Remote Control Keypad
• Postal Rate Downloader for Windows software diskette
• RS-232 Serial Cable
• Power Adapter (AC/AC 9 Volt 100mA)
• User Manual
• Warranty Card |
Keypad Layout |
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On/Off To turn the power to the
scale on or off. If the scale is on and idle for greater than 2 minutes,
the
power will
automatically be turned off.
lb <> kg Toggles between display in lbs./oz. and kg/g
Zero Offsets the weight of a container
in Tare Mode. Also resets the display to Weighing Mode.
Hold Locks the current weight display.
IR Sensor Activates reception of the command signals from the Remote
Unit.
Wt. Activates numeric input of
weight from a manual entry.
$ Selects between
Mailing Class and Postal Rates.
Enter To confirm a selection or advance the menu.
Clear Clears Tare memory in Weighing Mode. Also
used to back up 1 step in Rate Calculating mode.
Up ( ), Down ( ) Moves menu selections forward or backward.
Service Activates
additional Postal Services browseable with the and buttons.
IR Transmitter Communicates with the Digital Scale.
Keep this area clean and free of fingerprints. |
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Safety Instructions
1. Do not install the unit in places subject to excessive dust,high humidity,
direct exposure to sunlight or in places subject totemperatures
below 32°F or above 104°F ( 0°C to 40°C ).
2. The exterior of the unit should only be cleaned by wiping with a damp
cloth. Do not spray clean surfaces directly nor immerse
the unit in any liquid.
3. Operate and store the unit on a level and stable surface.
4. Avoid overloading the scale with weight exceeding the 10 lb. capacity.
Doing so may result in ruining the calibration of
the scale and ability for accuracy.
5. Do not store objects or keep any weight on the scale for long periods
of time. For transportation or long term storage,
the product should be stored in its original box and packing.
Power Requirements
The JQ-210 is powered by either a AC/AC 9V 100mA adapter (included) or
a 9V battery. The AC adapter
must be used when downloading data to the scale from a PC. A low
battery indicator appears in the LCD window when battery power runs low.
Replace the batteries as soon as possible or switch to the 9V adapter.
Rate information is locked in memory regardless of power source withdrawal.
The Infra-Red Remote Control operates on two AAA batteries (alkaline
batteries are recommended for best operation). If a response from the scale
using the remote appears stubborn, replace the batteries in the
remote for a consistent response. Be sure the Remote window points at
the front of the Scale unit and is not more than 3 feet apart from the Scale
for best operation. |
Scale Setup and Calibration
This startup installation process prepares the scale for operation. A
Windows PC with an Internet connection is required.
Step 1: Prepare the JQ-210
1. Unpack the JQ-210. Do not forget to remove the protective cardboard
that supports the scale platform.
2. The AC Adapter must be used in order to update the scale. Plug in
the small end of the AC Adapter to the port
on the back of the scale, marked 9V 100mA. Plug in the AC Adapter to a
U.S. standard
household outlet. Do not turn on the unit just yet.
3. Connect the small end of the RS-232 serial cable to the port on the
back of te scale marked "PC".
Connect the multiconnector end to a serial port (COM1 or
COM2) on the back of your PC.
4. Install two fresh AAA batteries into the Infra-Red Remote Control.
The remote is essential to scale setup.
Step 2: Install the software.
1. Locate the Postal Rate Software Downloader diskette and insert it
into your drive. On the PC, open the diskette
and locate the file Setup.exe. Double-click the file to run, and follow
the instructions for
installation. The setup program will install files into your
Program Files folder and a shortcut on the
desktop.
Note: This program is not compatible with WinNT
4.0 at the time of this writing. The JQ-210 Postal Rate
Downloader requires Win95, Win98,
WindowsME, Windows 2000 or above operating system.
2. Double-click the JQ-210 Postal Rates Downloader shortcut on the desktop.
The main Downloader window should pop up. Make sure you have
an active Internet connection, then click on the button
" Download from Internet " The software will automatically
download the current rates free of charge from the Internet
to your PC.
Step 3: Update the Digital Scale
1. Click the button marked Update Scale. The Update Scale window opens.
Enter your Zip code of origin and up
to 5 of your frequently used destination Zip codes. Make sure the COM setting
is set to the
serial port used by the scale (COM1 or COM2).
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2. On the PC,
Click the " Update Scale " button. The message " Wait for Scale Connection
" is displayed.
On The Scale,
Turn on the Scale while pressing the "HOLD" buton.
Release the "HOLD" button when the message " DNLOAD?" is displayed.
Press the "ENTER" button on the Remote Control to start the download.
3. Within seconds, you should see a progress bar downloading data to
the Scale. When downloading is complete,
the message DONE is displayed in the LCD Window. You may now exit
the program and
disconnect the computer from the scale.
The JQ-210 Digital Postal Scale is now ready for use.
Scale Operation
Simple Weighing Mode
The JQ-210 Digital Postal Scale has a weight capacity from 0.2 oz. to
10 lbs. (4 g to 4.5 kg), and reads weight in increments of 0.1 oz. (2 g).
The Scale is set to start in Weighing mode on startup. Before
powering on the unit, be sure the Scale is placed on a stable and level
surface, and that there are no objects placed on the scale.
ON/OFF Press the ON/OFF button to power up the scale. The LCD display
will briefly flash the current version number and verify the stability
of the scale.
Place an object to be weighed on the center of the scale. The correct
reading of weight will be displayed in the default of pounds and ounces.
lb<>kg Press this button to switch modes of measurement in
lbs./oz. lbs. oz. kg/g.
HOLD Press this button to hold the current reading for 2 minutes
or until the ZERO button is pressed. You may remove the object on the scale
and the LCD window will retain the current weight reading.
Tare Weighing Mode
It is sometimes useful to measure the weight of contained material apart
from the weight of its container. For this need, use the Tare Weighing
mode in the following fashion:
ZERO Place the empty container on the center of the scale, obtain
the weight of the container and press the ZERO key to establish the container
weight as zero.
Remove the container from the scale. The LCD window will display RANGEOUT
until an object of equal or greater weight is placed on the scale.
Fill your container with the required material, then place the container
and material on the center of the scale. The correct weight of the material
alone is displayed in the LCD
window.
ZERO To clear Tare Weighing mode, remove all objects from the scale
and press ZERO to reset the scale to zero.
Postal Rate Calculation Mode
The Infra-Red Remote Keypad is used to perform rate calculations. Be
sure the Remote is within range and is directly pointed at the front of
the Scale unit.
Note that the following keys have the same function as located on the
Scale:
Scale Unit Remote Keypad
lb<>kg = (Up arrow)
Zero = Clear
Hold = Hold |
1. Follow the Weighing Mode instructions to weigh a letter or parcel on
the scale.
2. When the display shows the correct weight, press the $ key on the
Remote. The LCD display will show the default FIRST CLASS with the postal
rate in dollars and cents.
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| Note: First Class Mail is applicable
up to 13 oz. only, followed by Priority Mail Rates at higher weights. |
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3. Press the or keys on the Remote to cycle through the following mail
classes and fees:
First Class (up to 13
oz.)
Priority
(Zone Rate tables may apply for certain weight ranges)
Express (up
to 10 lbs.)
Canada (up
to 4 lbs. only)
Mexico
(Up to 4 lbs. only)
International (Zone 3) (up to 4 lbs.
only. Zone Rate tables may apply for certain weight ranges.)
International (Zone 4) (up to 4 lbs.
only. Zone Rate tables may apply for certain weight ranges.)
International (Zone 5) (up to 4 lbs.
only. Zone Rate tables may apply for certain weight ranges.)
When entering a Priority Mail or other rate in which zone table rates
apply, to reveal the price use the ENTER key on the Remote. The message
DES***** appears (stars denote your first frequently
used
zip code as entered in the Scale setup program). To cycle through
your other ZIP codes, use the key on the Remote. Or, use the numeric buttons
on the remote to enter your destination ZIP code. Then press the ENTER
key. The price will be displayed.
Additional Mailing Service Calculations
At this point, you may add in the cost of additional mailing services
to the current mailing rate as displayed on the LCD screen.
1. With the current fee selected on the LCD, press the Service key on
the Remote. The LCD display will show
CERTIF in the window.Press the or arrow
to cycle through the following additional mailing services:
CERTIFI Certified mail
MERCHAN Merchandise mail
RTN RCP Return receipt
RESTRIC Restricted Delivery |
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2. Press Enter on the Remote keypad to request the fee for service.The
LCD Display will show the fee with a flashing question mark. Press Enter
to accept or press Clear to undo the selection. On Enter, the rate is added
to the current mailing rate. You may continue to add additional services
to this fee in the same manner, if desired. A checkmark next to the service
indicates availability of the service. A cross next to the service indicates
that you have already selected this service. If a mistake is made, no provision
is made to back up to the original rate ¨C you must re-weigh the object
from the beginning.
Frequently Asked Questions/Troubleshooting
Q. Why is it difficult to command the scale using the Infra-Red Remote?
A. Check to see that there is nothing blocking the path between
the front of the scale and the remote; or,
check the batteries in the Remote; or, bring the Remote within 3 feet of
the Scale Unit.
Q. Why won't the Postal Rate Downloader install?
A. This program is not compatible with WinNT 4.0 at the time of
this writing. The JQ-210 Postal Rate
Downloader requires Win95, Win98, WindowsME,
Windows 2000 or above operating system.
Q. When I click " Download from Internet" nothing happens.
A. Make sure you have a connection to the Internet. If you are
sure that you are connected to the Internet, you may
have a network problem. If you are able to use your browser to surf the Internet,
the program should operate correctly. Contact
J Quality customer Service at (626) 821-1391, 8AM to 5PM Pacific
Standard Time, or visit our website at
http://www.jquality.com
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Q. I can't download the current rates to the Scale Unit.
A. Check to make sure the Scale Unit is connected to a COM port
on the PC. Be sure to use the AC adapter as your power source.
Follow the instructions in the Step 3 of the Setup Procedure in order.
It is easier
to have the Scale Unit ready to accept the download
before you start to update the Scale from the PC.
If all else fails, call J Quality Customer Service.
Q. Why couldn¡¯t I command the Scale Unit to display Priority
Mail Rates?
A. Certain mail classes require input of a destination ZIP code.
After you select the mail class (in this case, Priority)
press Enter on the Remote. Key in the destination ZIP code using the numeric
keys and press Enter again. The correct
rate should be on the screen. |
Warranty & Service - Registration
To ensure proper product warranty and technical support within the scope
of terms and conditions presented herein, please fill out and return the
warranty registration card.
Sales Receipt is required to claim services under warranty.
J Quality International Corporation, 127 E. St. Joseph Street, Arcadia,
CA 91006 Warrants that your new JQ-210 is free of defects of workmanship
and materials, save any case of misused or physically damaged. J Quality
undertakes to repair and service defects or malfunction of this product
per terms presented hereunder:
Labor: J Quality provides labor warranty for ONE HUNDRED EIGHTY DAYS
(180 days) from date of end-user purchase (as per respective sales receipt
from J Quality authorized retailers). Product must be sent freight prepaid
at the expense of the purchaser to J Quality International Corporation.
At the completion of repair or service, J Quality will ship back the product
back (freight prepaid by J Quality). The consumer will be responsible for
any parts or services no longer covered under warranty. Prior notice to
and consent to be sought from the consumer for any out of warranty repair
or services.
Parts: New or comparable rebuilt parts in exchange for defective parts
for ONE YEAR from date of customer purchase.
This warranty is not applicable to consumers who purchased this product
secondhand or used.
This warranty is not applicable to circumstances beyond the control of
J Quality, including but not limited to, fire, or other casualty, accident,
neglect, abuse, abnormal use or battery leakage.
Warranty Procedures
Within 30 days after purchase of the product, you may first return it
to the place of purchase for replacement. The 30 days replacement period
may be subject to the limitations of the return policy established by your
retailer. Beyond the 30 days retailer return for replacement period, you
are covered by your J Quality warranty and you may obtain J Quality repair
& services as per following procedures:
Call 626-821-1391 for return authorization or ship the product along
with copy of your sales receipt, return address, and a note describing
the nature of the problem to:
J Quality International Corporation
Attn.: Warranty Customer Services
127 E. St. Joseph Street, # 103
Arcadia, CA 91006 |
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